Day: July 12, 2007

Three Reasons You Cannot Fire Church Members

Seth Godin follows up the Sprint-fires-their-customers thing today.  Here’s a quote:

“Before you start firing customers, you better be committed to satisfying the rest of your customers.”

Seems that about half of Sprint’s customers don’t like them either.  Maybe Sprint will fire them, too. 

Which brings me to my Three Reasons You Cannot Fire Church Members —

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